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FAQ

Frequently Asked Questions:

  • Q: Where in New York do your missions take place?
  • A: Our New York missions training components all take place in Manhattan. Our facility locations vary, but are generally in the Chelsea, Flat Iron and Meat Packing areas. A few of our select training offerings take place in New Jersey, but those are only available for custom and corporate missions.
  • Q: What time will the Mission start?
  • A: Mission start time varies based on what training modules are being offered in that particular mission.  Typically, however, the start time is between 8:30 AM and 9:45 AM. 
  • Q: How long will the Mission last?
  • A: The total time for each mission is listed on the Missions Page of our website. Generally, they last between 7 and 8 hours.
  • Q: Some of the Mission dates on the website do not list the specific training for that day. Why?
  • A: We like to shake things up here at Mission Control. After all, being a spy requires one to adapt to changing environments and be prepared for anything. Our overall program format is consistent, so one isn’t taking a big risk by registering for a mystery mission. We always deliver solid programs every time. Interestingly, our mystery missions generally sell out.
  • Q: Do I need to be in great physical condition to participate?
  • A: We recommend that participants be in good physical and emotional health. Some aspects of Stiletto Spy School may be physically demanding, but it is not like boot camp. We strongly encourage participants to consult with a physician before beginning any exercise program or participating in activities such as Stiletto Spy School. We require participants to complete a physical readiness questionnaire and sign a waiver of liability before participation. That said, however, we have had participants with prior knee or back injuries participate, as well as participants of varying age groups. We never force anyone to do any activity that he or she is uncomfortable doing, particularly if it might aggravate a previous injury. Our trainers are made keenly aware of any participant who has any medical condition, including allergies, and will adjust to each participant so that everyone will get the most out of the training.
  • Q: Will I get hurt or injured from participating?
  • A: Any type of physical activity brings with it risk of injury. However, we have never had a participant injured during any program. Some participants report having sore muscles for a few days following their mission, but others feel just fine.
  • Q: If I buy a gift certificate for someone, do I have to choose the recipient’s Mission Date?
  • A: No. We can customize a certificate so that the recipient can choose her own mission date after she receives the gift certificate.
  • Q: I received a gift certificate. How do I sign up for my Mission?
  • A: Once you know what mission you would like attend, call Mission Control at 888-779-1905 and an agent will register you. It’s that easy.
  • Q: At which hotel should I stay in Manhattan to participate in Stiletto Spy School?
  • A: Our clients have varying standards in hotels, so we suggest finding a hotel that best suites your needs. Ideally, find a hotel that is above 14th Street and below 59th Street. Having access to the 1 or R Subway lines is helpful, but many choose to reach our training facilities by taxi. If you want to do many tourist activities, you may wish to stay in the Times Square area. Others choose more hip and active hotels further downtown to avoid the main tourist areas. It mainly depends on what you would like to do and see during your visit to New York City. There are plenty of options from which to choose. Check out tablethotels.com for more info on NYC hotels.
  • Q: How will I know what to bring for my Mission?
  • A: Once you register for your mission, you will receive a confirmation. Approximately 3 weeks before your mission date, you will receive directives telling you what to pack or bring with you, along with paperwork that you will need to complete and return to Mission Control. Within a few days of your mission, you will receive reminder directives and the secret rendezvous location for your specific mission.
  • Q: I registered for a Mission but haven’t received any paperwork yet. Why?
  • A: Paperwork is sent out approximately 3 weeks before your mission date. If that date has passed and you do not see an email from us, check your SPAM box. If you still can’t find it or need another copy, call us at 888-779-1905.
  • Q: Do you offer any Single-Day Missions in Las Vegas like the ones you have in New York?
  • A: Not at this time. We are working to train individuals to run this type of program in Las Vegas but currently only offer single-day missions in New York.
  • Q: Do you offer any Custom Missions in Las Vegas?
  • A: Yes. We currently offer custom weekend and group events in Las Vegas but there are limitations as to dates we can offer such missions. Please call Mission Control to inquire about availability.
  • Q: Can Custom Missions be co-ed?
  • A: Yes. Custom and corporate missions can be a mixed gender group. It is up to the client to decide. However, our standard missions that are open for registration on the Stiletto Spy School website are for women only.
  • Q: If I create a Custom Mission, will it be less expensive than your standard Missions?
  • A: Typically, no. It depends on how many participants you have in your group and what components you are interested in experiencing. Prices for our standard NY missions are based on a minimum of 12-14 people. If you have fewer people in your group, it is logical to deduce that you may pay more per person for a private custom mission. As an alternative, we suggest signing up as a group for a standard mission. If you have 5 or more people, you are eligible for our group discount.
  • Q: Do you offer any discounts for groups?
  • A: Yes. We offer a 5% discount per person for any group of 5 or more people who register together for a mission. To receive the discount, you must register through Mission Control as a group by calling 888-779-1905.
  • Q: Do you do Corporate Events?
  • A: Absolutely! We frequently create custom events for corporate clients. Most corporate events take place in the New York area, but we have handled larger group events in Las Vegas and New Jersey. We can do all-female Stiletto Spy School, all-male Mi6 Academy, or a co-ed group. It’s a creative and different way to thank your staff, your clients or bond with your team. And our program delivers tangible take-away value that can be applied in business.
  • Q: What is the Refund & Cancellation Policy?
  • A: All sales are final and no refunds will be issued. If you cancel within the cancellation policy of three weeks, a credit will be issued for the full amount that can be applied towards a future mission. All missions are rain or shine. If a mission is rescheduled due to unsatisfactory conditions, weather, or circumstances beyond our control, a credit for the mission will be applied to any other trip for one calendar year. Pre-paid missions are transferable to another individual. A spy must be prepared for things not to go as planned, therefore, we reserve the right to alter the components of this mission due to external forces of nature, uncooperative counter-agents or other circumstances beyond our control.
  • Have a question that was not addressed or answered in these FAQs? Give us a call at 888-779-1905 and we will be happy to provide you all the information you need. Or feel free to email us your question at info@stilettospyschool.com